FAQS

Frequently Asked Questions (FAQs)

1. What is Shopniks?

Shopniks is an online store dedicated to offering stylish, high-quality men’s watches at affordable prices. We specialize in bringing you timeless designs, modern features, and reliable craftsmanship — all in one place.

2. Are all watches authentic?

Yes, absolutely! Every watch we sell at Shopniks is 100% authentic and sourced from trusted manufacturers and suppliers. We ensure every product meets our quality and performance standards before it reaches you.

3. How do I place an order?

Simply browse through our collection, choose the watch you love, and click “Add to Cart.” Once you’re ready, head to checkout and follow the simple steps to complete your purchase.

4. What payment methods do you accept?

We accept all major payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, etc.)

  • PayPal

  • UPI / Net Banking (if available in your region)

All payments are processed through secure gateways to ensure your data remains safe.

5. How long does shipping take?

Shipping times vary depending on your location. Generally, you can expect:

  • Domestic orders: 3–7 business days

  • International orders: 7–14 business days
    We’ll provide you with a tracking number once your order ships, so you can follow it every step of the way.

6. Do you offer free shipping?

Yes! We offer free standard shipping on all orders above a certain amount. Check our shipping policy page for the latest details and offers.

7. What is your return policy?

Your satisfaction is our top priority. If you’re not completely happy with your purchase, you can return or exchange it within 5 to 10 days of delivery — as long as it’s unused and in its original packaging.

8. Are your watches waterproof?

Many of our watches come with water resistance ratings, but the level varies by model. Please check the product description for specific details before exposing your watch to water.

9. How can I contact customer support?

You can reach our friendly support team anytime via:

  • Email: support@shopniks.com

  • Contact Form: Available on our website’s Contact Us page
    We aim to respond to all inquiries within 24 hours.

10. Do you offer warranties on your watches?

Yes, most of our watches come with a manufacturer’s warranty that covers defects in materials and workmanship. The duration and terms vary by brand, so please check each product page for details.